This article describes how to mount the HelpDesk ticket system making use of the Softaculous installer in cPanel.

Mounting HelpDesk

You can have HelpDesk up and running on your internet site in mins by utilizing the Softaculous application installer in cPanel.

To mount HelpDesk using Softaculous, adhere to these steps:

  1. Log in to cPanel.

    If you do not know how to visit to your cPanel account, please see this article.

  2. In the SOFTACULOUS APPLICATION INSTALLER area of the cPanel residence screen, click any of the alternatives under Categories. The Softaculous installer web page appears.

    It does not matter which choice you click under Groups. All of them start the Softaculous installer.

  3. In the Look text box, type helpdeskz and then press Get in.

    Conversely, you can make use of the navigating pane on the left side. To do this, click Client Assistance, and afterwards click HelpDesk.

  4. Click Install. The installment web page appears.
  5. In the Choose Protocol list box, choose the procedure.

    If you have an SSL certification set up on your site, choose https:// or https://www. If you do not have an SSL certification mounted on your website, select http:// or http://www.

  6. In the Select Domain listing box, select the domain for installation, or approve the default worth.
  7. In the In Directory site message box, type the directory where you want to set up the application, or accept the default worth.

    If you desire your domain to go straight to the application, see to it the In Directory text box is empty.

  8. In the Admin Username text box, type the administrator username.
  9. In the Admin Password text box, kind the administrator password.

    Make sure that you select a strong password! The Softaculous installer offers a position for your password'’ s strength, and also turns green when the password is strong. Additionally, you can click the symbol next to the Admin Password message box, and also Softaculous creates a solid, random password for you.

  10. Click the symbol to increase Advanced Options.
  11. In the Data source Call message box, type the name of the database to produce for the application, or approve the default worth.
  12. In the Table Prefix message box, type the database table prefix, or approve the default worth.
  13. If you do not want to get e-mail notifications when application updates are available, pick the Disable Update Notifications Emails check box.

    A2 Holding strongly recommends that you get e-mail alerts when application updates are offered. Keeping your website upgraded assists prevent unauthorized gain access to attempts as well as information loss.

  14. To instantly update the application when updates are offered, select the Auto Upgrade check box.
  15. In the Back-up Area list box, you can choose a place to save application backups.
  16. In the Automated backups checklist box, you can pick whether or not Softaculous makes routine backups of your application.
  17. In the Back-up Turning list box, you can select exactly how often Softaculous overwrites the oldest backup file with a new backup documents.
  18. To get site setup information after the installment is complete, type an e-mail address in the Email setup information to message box.
  19. Evaluation the installation options and also settings, and then click Install. When installment is total, Softaculous supplies details regarding the application'’ s setup.

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